Privacy Policy
How we collect, use and protect your information when you shop with Alltools Geelong.
Where we send your data
Visitor comments may be checked through an automated spam detection service. We collect information about you during the checkout process on our store.
What we collect and store
While you visit our site, we’ll track:
- Products you’ve viewed — used to show you products you’ve recently looked at.
- Location, IP address and browser type — used for purposes like estimating taxes and shipping.
- Shipping address — so we can estimate shipping before you place an order and send you the order.
We’ll also use cookies to keep track of cart contents while you’re browsing our site.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, payment details and optional account information like username and password. We use this information to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with legal obligations, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for seven years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We will also store any comments or reviews you choose to leave.
Questions?
If you have any questions about this policy, contact us on 03 5223 1577 or sales@alltoolsgeelong.com.au.